Thursday, 19 November 2009
People: gossip, facts and fiction
Robin May: I think she only became an insurance agent because she wanted to help people. However, she is a very inefficient agent. Have called her about 30 times over the last 10 days, managed to get her on the phone probably about 3 times. Sent her about 20 emails, she replied to about 2, and normally about a week too late. Sent her the same French insurance's driver certificate about 3 times by email. When I finally managed to get her on the phone yesterday to ask if my insurance will still be running this morning for the the Texas DL test, she was very happily suggesting another Texas DL office to avoid me queuing up at 5:30 am, asked us to call her if we need hair dresser, cinema or whatever, in Rice village, and even offered to talk to me this morning at 5:30am, to reassure me that the insurance is still valid on my car (I don't think she'd been able to check if my 'name is still in the insurance system' by this time). I think she just wanted to be there for someone, to help. Unfortunately, I just want a hassle-free insurance, but if ever I'll open a center for Afro-Kids-In-Need-of-a-hairdresser-in-Rice-village), I'll certainly call her for assistance. Luckily, her assistant Melisa appears no to have sorted out how to use the email, and seems more reactive.
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